Organization: MedicAlert Foundation Canada
Phone Numbers: 416-696-0267
Toll-Free: 1-800-668-1507
Emergency hotline: 1-800-407-7717
Fax: 1-800-392-8422
Email: customerservice@medicalert.ca
Website: www.medicalert.ca
Address:
Morneau Shepell Centre, Building 2
895 Don Mills Rd, Suite 405
Toronto, ON
M3C 1W3
Intersection: Don Mills Rd and Eglinton Ave E
Location: North York
Accessibility:
Wheelchair Accessible
Accessibility Notes: Wheelchair parking
Hours: Administration: Mon-Fri 9am-6pm
Emergency Hotline: Daily 24 hours
Executives: Leslie Quinton - Board Chair

Stacey Myers - Vice Chair
Service Description: Services include electronic health records, a secure database, a 24-hour Emergency Hotline and customized medical IDs for people with medical conditions and special needs

MedicAlertTM Safely HomeTM - Nation-wide program that helps to identify and return a person with dementia safely home

MedicAlert KidsTM - Subscription that offers all elementary school-aged children (4-14 years) with chronic health concerns, with MedicAlert protection

IDEA Program - Provides financial assistance to families in need of assistance for the MedicAlert programs and services



Fees: Set fees for subscriptions or products listed in the online store
Application: No referral required * call, mail or online application
Eligibility / Target Population: Adults, children and infants with medical conditions or special needs that should be known in an emergency
Languages: English ; French
Language Notes: French reception, programs, publications, and website * French interpretation available upon request
Area Served: Canada
See Also: Medical Information Alerts
Wandering
Last Updated: 1/16/2026
Service Profile Web Address: eng/displayService.aspx?id=12577

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