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Personal Identification, Certificates and Licences - Central

Birth, death and marriage are registered for public record. Certificates for these events can be replaced by contacting the Office of the Registrar General of Ontario (see below). Application for a driver's licence, social security card, Ontario Health Card and other personal documents are handled through different ministries and departments.

The Government of Ontario website offers a great starting point for information on how to replace lost identification.

 
These services serve all or part of Central
Canada. Immigration, Refugees and Citizenship Canada - North York Branch - Passport Office  
Joseph Shepard Building, 4900 Yonge St, 3rd Fl, Suite 380, Toronto, ON  M2N 6A4
1‑800‑567‑6868 ext 0
Canada. Service Canada - Toronto Etobicoke Service Canada Centre  
Dundas-Kipling Centre, 5353 Dundas St W, Suite 101, Toronto, ON  M9B 6H8
1‑800‑622‑6232 (1‑800‑O‑CANADA) ; Employment Insurance 1‑800‑206‑7218 ; Social Insurance Numbers 1‑800‑206‑7218, option 3 ; Canada Pension Plan and Old Age Security 1‑800‑277‑9914
Canada. Service Canada - Toronto Lawrence Square Service Canada Centre  
Lawrence Square Mall, 700 Lawrence Ave W, Suite 103-105, Toronto, ON  M6A 3B4
1‑800‑622‑6232 (1‑800‑O‑CANADA) ; Employment Insurance 1‑800‑206‑7218 ; Social Insurance Numbers 1‑800‑206‑7218, option 3 ; Canada Pension Plan and Old Age Security 1‑800‑277‑9914
Canada. Service Canada - Toronto Willowdale Service Canada Centre  
Joseph Shepard Building, 4900 Yonge St, 1st Fl, Toronto, ON  M2N 6A8
1‑800‑622‑6232 (1‑800‑O‑CANADA) ; Employment Insurance 1‑800‑206‑7218 ; Social Insurance Numbers 1‑800‑206‑7218, option 3 ; Canada Pension Plan and Old Age Security 1‑800‑277‑9914
Ontario Ministry of Health and Long-Term Care - North York - Ontario Health Insurance Plan (OHIP) Claims Office - Service Ontario  
North York Square, 47 Sheppard Ave E, Suite 417, North York, ON  M2N 5N1
1‑888‑376‑5197
Ontario Ministry of Transportation - Driver Examination Centres, Etobicoke Centre  
Centenial Park Plaza, 5555 Eglinton Avenue W, Etobicoke, ON  M9C 5M1
1‑888‑570‑6110
Ontario Ministry of Transportation - Senior Driver License Renewal Program  
Scheduling Office: 416‑235‑3579
Ontario. ServiceOntario - Don Mills Service Counter  
3555 Don Mills Rd, Unit 10, Toronto, ON  M2H 3N3
416‑497‑9497
Ontario. ServiceOntario - East Mall Service Counter  
250 The East Mall, Unit 193, Toronto, ON  M9B 3Y8
416‑236‑3039
Ontario. ServiceOntario - Golden Mile Service Counter  
1871 O'Connor Dr, Units 3 & 4, Toronto, ON  M4A 1X1
416‑285‑0051
Ontario. ServiceOntario - Midtown Service Counter  
2700 Dufferin St, Unit 54, Toronto, ON  M6B 4J3
416‑486‑0635
Ontario. ServiceOntario - North York Service Counter  
1170 Sheppard Ave W, Unit 51, Toronto, ON  M3K 2A3
416‑781‑1398
Service Ontario - Rexdale  
35 Woodbine Downs Blvd, Unit 3B, Etobicoke, ON  M9W 6N5
General Inquiry: 416‑742‑1901
Health Card Inquiry: 1‑888‑376‑5197
Driver and Vehicle Inquiry: 1‑800‑387‑34
Service Ontario - Weston  
250 Wincott Dr, Unit 19B, Toronto, ON  M9R 2R5
General Inquiry: 416‑244‑0911
Health Card Inquiry: 1‑888‑376‑5197
Driver and Vehicle Inquiry: 1‑800‑387‑3445
Service Ontario - Woodbridge  
7766 Martin Grove Rd, Unit 4, Woodbridge, ON  L4L 9S2
General Inquiry: 905‑851‑0777
Health Card Inquiry: 1‑888‑376‑5197
Driver and Vehicle Inquiry: 1‑800‑387‑3445

These services are located outside of Central, but provide service to Central.
Canada. Employment and Social Development Canada - Social Insurance Numbers  
PO Box 7000, Bathurst, NB  E2A 4T1
Regional Call Centre: 1‑800‑206‑7218 option 3
Canada. Immigration, Refugees and Citizenship Canada - Victoria Street Branch - Passport Office  
74 Victoria St, Suite 300, Toronto, ON  M5C 2A5
1‑800‑567‑6868 ext 0
Canada. Passport Program  
Gatineau, QC  K1A 0G3
1‑800‑567‑6868
Canada. Service Canada - Toronto Centre Service Canada Centre  
Arthur Meighen Building, 25 St Clair Ave E, 1st Fl, Toronto, ON  M4T 3A4
1‑800‑622‑6232 (1‑800‑O‑CANADA) ; Employment Insurance 1‑800‑206‑7218 ; Social Insurance Numbers 1‑800‑206‑7218, option 3 ; Canada Pension Plan and Old Age Security 1‑800‑277‑9914
Canada. Service Canada - Toronto City Hall Service Canada Centre  
Toronto City Hall, 100 Queen St W, 1st Fl Rotunda, Toronto, ON  M5H 2N2
1‑800‑622‑6232 (1‑800‑O‑CANADA) ; Employment Insurance 1‑800‑206‑7218 ; Social Insurance Numbers 1‑800‑206‑7218, option 3 ; Canada Pension Plan and Old Age Security 1‑800‑277‑9914
Canada. Service Canada - Toronto College St Service Canada Centre  
559 College St, Suite 100, Toronto, ON  M6G 1A9
1‑800‑622‑6232 (1‑800‑O‑CANADA) ; Employment Insurance 1‑800‑206‑7218 ; Social Insurance Numbers 1‑800‑206‑7218, option 3 ; Canada Pension Plan and Old Age Security 1‑800‑277‑9914
Canada. Service Canada - Toronto Gerrard Square Service Canada Centre  
1000 Gerrard St E, 2nd Fl, Toronto, ON  M4M 3G6
1‑800‑622‑6232 (1‑800‑O‑CANADA) ; Employment Insurance 1‑800‑206‑7218 ; Social Insurance Numbers 1‑800‑206‑7218, option 3 ; Canada Pension Plan and Old Age Security 1‑800‑277‑9914
DriveTest/Serco Des - Barrie - Driver Examination Centre  
520 Bryne Dr, Unit 7, Barrie, ON  L4N 9P6
Road Test Booking 1‑888‑570‑6110 * Comments or questions: 1‑800‑489‑8450 after hours leave message and call should be returned within 1 business day
Ontario. Ministry of Government and Consumer Services  
Mowat Block, 900 Bay St, 6th Fl, Toronto, ON  M7A 1L2
416‑212‑2665
Ontario. Ministry of Government and Consumer Services - Office of the Registrar General  
189 Red River Rd, PO Box 3000, 3rd Fl, Thunder Bay, ON  P7B 5W0
416‑325‑8305
Ontario. Ministry of Transportation - Barrie - Senior Driver's Licence Renewal Program  
Scheduling Office 416‑235‑3579
Ontario. ServiceOntario - Barrie - Barrie Service Centre  
34 Simcoe St, Unit 102, Barrie, ON  L4N 6T4
Ontario‑wide 1‑800‑267‑8097; Health Card Inquiry 1‑888‑376‑5197; Driver & Vehicle Inquiry 1‑800‑387‑3445
Ontario. ServiceOntario - Barrie - Bayfield St - Barrie Service Counter  
Bayfield Mall, 320 Bayfield St, Unit 104, Barrie, ON  L4M 3C1
705‑722‑5210
Ontario. ServiceOntario - Barrie - Burton Ave - Barrie Service Counter  
274 Burton Ave, Unit 21, Barrie, ON  L4N 5W4
705‑728‑3861
Ontario. ServiceOntario - College Park Service Counter  
777 Bay St, Lower Level, Toronto, ON  M5G 2C8
Ontario‑wide 1‑800‑267‑8097
Ontario. ServiceOntario - Collingwood - Collingwood Service Counter  
191 Hurontario St, Unit 6, Collingwood, ON  L9Y 2M1
705‑445‑3530
Ontario. ServiceOntario - Downtown Service Counter  
33 Victoria St, Unit 150, Toronto, ON  M5C 2A1
416‑362‑3312
Ontario. ServiceOntario - Etobicoke South Service Counter  
1255 The Queensway, Unit 16B, Toronto, ON  M8Z 1S1
416‑251‑4941
Ontario. ServiceOntario - Lakeshore East Service Counter  
1025 Lake Shore Blvd E, Toronto, ON  M4M 1B4
416‑466‑5758
Ontario. ServiceOntario - Land Registry Office 64 & 66  
Atrium on Bay, 20 Dundas St W, Unit 420, Toronto, ON  M5G 2C2
416‑314‑4430
Ontario. ServiceOntario - Leaside Service Counter  
939 Eglinton Ave E, Suite 102, Toronto, ON  M4G 4E8
416‑467‑0084
Ontario. ServiceOntario - Mount Dennis Service Counter  
2129 St Clair Ave W, Toronto, ON  M6N 5B4
416‑653‑8690
Ontario. ServiceOntario - Stayner - Stayner Service Counter  
7314 Hwy 26, Stayner, ON  L0M 1S0
705‑428‑2821
Ontario. ServiceOntario - Trinity Bellwoods Service Counter  
846 Dundas St W, Toronto, ON  M6J 1V5
416‑929‑8549
Toronto, City of  
Toronto City Hall, 100 Queen St W, Toronto, ON  M5H 2N2
311 ; outside city limits 416‑392‑2489 (416‑392‑CITY)
Toronto. Municipal Licensing and Standards  
Toronto City Hall, 100 Queen St W, West Tower, 16th Fl, Toronto, ON  M5H 2N2
General inquiries and complaints 311 ; Administration 416‑397‑4634
Toronto. Municipal Licensing and Standards - Business Licensing and Regulatory Services  
East York Civic Centre, 850 Coxwell Ave, 3rd Fl, Toronto, ON  M4C 5R1
General inquiries and complaints 311 ; Licensing and Road Allowance Permit Information Line 416‑392‑6700
Toronto. Municipal Licensing and Standards - Bylaw Enforcement  
433 Eastern Ave W, Bldg B, 2nd Fl, Toronto, ON  M4M 1B7
General inquiries and complaints 311 ; Administration 416‑392‑3082


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